Director of Customer Service
With over 11 years of call center and technical support experience, Danilo Guy is at the forefront, leading the development and scale of ROMTech’s patient-facing customer service team. Having worked for the publicly traded company, Shutterfly, he managed four large call center teams across New York, Georgia, Minnesota, and North Carolina. Mr. Guy’s fresh approach to building attentive and compassionate patient services consistently earns ROMTech high marks in customer satisfaction scores.